Sales Coaching Pays Off

Several studies confirm that sales training classes not accompanied by ongoing sales coaching fail to produce lasting results or changes in sales behaviors. Why?
- When salespeople tried a new technique, they often felt awkward. And the technique may not have worked for them the first or second try. Consequently, salespeople often “scrapped” the new, unsuccessful sales technique and reverted back to their old methods.
- People lose 87% of what they learn just 30 days after training. Yes, that’s right! Retention is less than 15% just one month later.
Sales Manager Training on Sales Coaching
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Sales Coaching: Key to Sales Management Success!

Sales managers are consumed with attending management meetings, preparing budgets and reports, assisting with closing transactions, hiring and planning. While these tasks take up a considerable amount of time, they do not directly contribute to boosting salesperson performance levels. Sales managers who are successful in boosting the sales performance of their team, despite the plethora of day-to-day distractions and meetings, are the ones that companies value, and PAY, the most!
One of the best ways to improve individual sales performance is to establish an ongoing sales coaching program that doesn’t take a “back seat” to other priorities that appear to be “urgent.”
Some ideas for effective sales coaching include:
1 – Ask each salesperson to assess and share with you his/her strengths and weaknesses.
2 – Focus on a limited number of improvement areas when you coach people on sales calls.
3 – End each coaching session with a plan of action and set an appointment for the next session.
4 – Spend a good amount of your available time with good performers to gain optimum sales leverage.
In many instances, great coaches are made, not born. So, if you need sales coaching training, ask for it (and ask us for a proposal). But do not make the mistake of skipping this all-too-important function. After all, many sales managers can attend meetings, do budgets, etc., but few can substantially raise the performance of others.
All Rights Reserved. The Sales Alliance Inc. San Diego, CA
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